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Education:

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I help people and organizations look and sound their best.

Purpose-led, values-driven, and customer-focused communications and marketing professional who develops impactful, creative campaigns that express complex ideas through human-centric storytelling.

 

With user behavior, audience, and data insights driving evidence-based decisions, I create marketing and product strategies that result in measurable outcomes. I thrive in organizations where I can serve in a leadership capacity to drive strategic plans, advance program priorities, meet revenue goals, deepen stakeholder engagement, and grow brand identity.

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A thoughtful and inclusive leader who cares deeply about mentoring
and supporting her team to drive job satisfaction, growth, and professional development.

(left) Welcoming attendees to Sister to Sister's cardiovascular screening program in the U.S. House of Representatives on December 7, 2010. The event was sponsored by Congresswomen Eleanor Holmes Norton (D-DC), Donna F. Edwards (D-MD), Marsha Blackburn (R-TN), Mary Bono Mack (R-CA), and Lois Capps (D-CA), sponsor of the HEART for Women Act.

MarComm Leader • Digital Strategist • Storyteller • Brand Enthusiast • Creative Problem Solver

PROFESSIONAL EXPERIENCE

ASSOCIATION OF COMMUNITY CANCER CENTERS (ACCC) and 
(C) MANAGEMENT INC.

Progressive team leader serving as the primary source of knowledge and decision-making related to marketing and communications for ACCC—the leading association for the multidisciplinary cancer care team—and twenty-two professional medical societies through the Oncology State Societies at ACCC.

(C) Management Inc. is an AMC-accredited Association Management Company that provides full-service management services for ACCC and its state society network.

Senior Director, Marketing & Communications (March 2021 – July 2022)

• Coached and led a cross functional team of eleven marketing and digital specialists in a rapidly growing, highly matrixed environment. Supported job growth, satisfaction, and staff retention.

• Provided innovative oversight and guidance to the department. Responsible for the team vision, annual priorities, quality standards, budget planning, and standard operating procedures.

• Reported on marketing activities and outcomes to all-staff, board of trustees, funders, and public.

• Provided strategic oversight and hands-on support for a diverse portfolio of marketing campaigns. Scaled up operations, streamlined processes, and brought on new technologies to help meet the demands of a multi-million-dollar educational portfolio that grew 900% (8 to 72 programs).

• Instituted a comprehensive digital & print Precision Medicine marketing campaign, Transforming Complex to Clear. Web traffic was 88.5% higher in eight-month campaign over 34 months prior. Presented on the design process and campaign at SIIA’s AMPLIFY 2022 Summit.

• Led ACCC’s marketing and public relations efforts in a multi-year collaboration with the American Society of Clinical Oncology to increase racial and ethnic diversity in clinical trials.

• Designed, executed, and supported integrated marketing campaign tactics; analyzed data to deliver data-driven insights and inform strategies; tracked KPIs and reported on progress to goals.

• Launched the CANCER BUZZ TV vodcast in May 2021 as new model for open-access content. ACCC was one of the first associations to create a video podcast alongside the major news networks.

• Developed business cases for new marketing tools (Feathr, Woorank, PropFuel, Asana) to grow the brand, and expand demand generation and revenue growth.

Director, Marketing & Communications (June 2019 – March 2021)

• Promoted to lead the MarCom team of seven professionals. Hired and trained three staff members and created an inclusive work environment that supported cross-functional team effectiveness and open communication and streamlined workflows to increase efficiencies.

• Led all marketing efforts to design and launch the company’s first learning management system.

• Transformed our print Annual Report into an award-winning, interactive digital Impact Report that served as the basis for a new year-round membership recruitment and retention campaign.

• Launched CANCER BUZZ, ACCC’S award-winning podcast channel in June 2019. Spearheaded the content calendar, production schedule, and marketing efforts. 97 episodes garnered 40,400 direct downloads and the landing page consistently ranked in top three for webpage views.

• Pioneered a “mini-podcast” format to meet member needs in our COVID-19 education response. Unveiled new branding, workflows, communications, and educational content in one week. 26,900 learners engaged with 20 mini-podcasts, 16 webinars, and 32 blog posts over 9 months. Presented the campaign impact at the 2021 ASAE Membership, Marketing & Comms Conference.

• Led thought-leadership strategy: crafted board member speeches and talking points; developed presentations on initiatives and strategic plans; identified media pitches; social media training.

• Integrated a new email automation platform with our CRM system to segment communications.

• Combined needs assessments and analytics with segmentation tools to measure touchpoints with events, products, and services to deliver targeted initiatives and convert leads to members.

Senior Brand Marketing Manager (July 2017 – June 2019)

• Led strategic oversight in the planning, creation, and implementation of content and marketing campaigns across ACCC and state society channels (i.e., website, social media, email, and online communities) in support of Provider Education, Meetings, Advocacy, and Membership.

• Partnered with a creative agency to develop a new suite of print and digital branding assets for education programs and larger-scale initiatives. Created communications standards, guidelines, and protocols to support the brand and monitored its use for consistency.

• Provided direction related to the coordination, production, and marketing of a growing portfolio of educational content. Established a streamlined editorial, design, and production process.

• Managed annual calendar of sixteen trade shows ($75k budget, logistics, marketing collateral creation and curation, social media, attendee engagement, lead generation and follow-up).

• Coached, mentored, and led three staff members.

Marketing Manager (October 2014 – July 2017)

• Supported the marketing lifecycle for the full portfolio of ACCC and state society events, education programs, and membership campaigns—from strategy, messaging, execution, and analysis—via print and email marketing, content promotion, social media, and brand identity.

• Demonstrated original and creative thinking in approaches to marketing, including whiteboard videos, advocacy infographics, speaker engagement, and new social media and email strategies

SISTER TO SISTER: THE WOMEN'S HEART HEALTH FOUNDATION
Developed unique, impactful programs for the first non-profit dedicated to women’s heart disease. The organization provided 80,000 free screenings, education, and hospital referrals to women at heart health fairs across the nation.

Director of Marketing and Strategic Partnerships (January 2010 – October 2014)

• Grew partner network from four to 50 organizations. Liaised with leadership from government and international agencies, women’s associations, youth organizations, and health entities.

• Oversaw content and marketing of the website and myHeartHealth microsite. Developed a 400+ Global Blogger Network who regularly developed content for the website and social media.

• Led the development, branding, and marketing of Smart for the Heart, a personalized cardiac risk assessment, prevention, and support app. Initiated a provider version for nurse practitioners.

• Partnered with PR agency on Screen Us Where We Are, a national advocacy campaign for women to receive preventive cardiovascular screenings wherever they seek care, namely their OB/GYN.

• Ran the Capitol Hill Cardiovascular Disease Prevention Program, which provided 3,000 screenings. Solely responsible for funding, legislative outreach, programming, scripting, and logistics.

• Led the creation of an award-winning toolkit of eight infographics. Responsible for funding, research, copy, and design direction. The Signs of a Heart Attack was translated into 8 languages.

• Orchestrated an International Cardiologist Exchange Program for two female cardiologists from China to learn from the National Institutes of Health, Brigham and Women’s, and Cedars-Sinai.

• Developed and amplified the organization's brand voice through social media messaging, email blasts, monthly e-newsletter, blogs, app and web content. Launched six social media accounts.

Assistant National Campaign Director (January 2007 - January 2010)

• Served as the liaison between the national organization and 17 local offices, 45 campaign managers, and 50 annual community-based cardiovascular screening and health fairs.
• Managed relationships with some of the nation's leading hospital and research centers, healthcare providers and cardiac screening vendors, all critical to the organization's mission of providing 80,000 free cardiovascular screenings for women across the country.
• Developed community programs for pharmaceutical and U.S. government grants, including a national triglycerides campaign, mobile hypertension screenings, increased utilization of Medicare preventive screenings, and a cardiovascular patient navigator initiative.
• Implemented new reporting and communications standards, tracked data on local sponsors and media partners to leverage regional and national relationships, and analyzed budgets to renegotiate contracts.

tech skills

expertise

Microsoft Office 365 Suite

Canva

Adobe Creative Suite

Asana

Google Analytics/Data Studio

Sitefinity CMS

WordPress

SproutSocial

Mail Chimp

Act-On

Informz

Libsyn, Simplecast & Castos

Feathr

PropFuel

Salesforce

Branding & Identity

Visual Data Presentations & Infographics

Copywriting & Copyediting

Thought Leadership Strategy

Marketing Campaign Management

Budgeting

Media Coverage

Public Speaking

Digital Advertising

Client & Board Relations

Negotiations & Contracts

Leadership & Mentoring

Product & Content Marketing

Scripts & Talking Points

Social Media Strategy

awards

projects

2022 AM&P Network EXCEL Award: ACCC Impact Report 2020
The Software & Information Industry Association · June 2022

The Association of Community Cancer Centers (ACCC) received a 2022 AM&P Network EXCEL award for its 2020 Impact Report by the Software & Information Industry Association. The Report was awarded second place in the Promotional Content, Special Reports category. The annual EXCEL Awards are the largest
and most prestigious program recognizing excellence and leadership in
association media, publishing, marketing, and communication. Created in partnership with GRAPHEK. Read News Release.










eHealthcare Leadership Award: Best Healthcare Podcast 2020
The Greystone.Net Healthcare Internet Conference · Nov. 2020


The Association of Community Cancer Centers (ACCC) was awarded a Platinum
2020 eHealthcare Leadership Award in the category of Best Healthcare Podcast
for its podcast, CANCER BUZZ. The annual eHealthcare Awards recognize cutting-
edge digital communications teams and projects from healthcare organizations nationwide. Winners were recognized during the 24th Annual Healthcare Internet Conference on Nov. 17. The award program receives 1,000 entries annually from healthcare organizations, medical equipment firms, and digital health companies. Read News Release.









National Health Information Award: Signs of a Heart Attack Infographic
The National Health Information Awards · Nov. 2014


The first infographic in a series of eight which aimed to raise awareness of the
risk of heart disease in women received the Bronze Award for Public Service Ad category, Patient Education Information, in the 2014 National Health Information Awards. Submitted by IQ Solutions. View Awards Listing (p. 16).











 

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Strategic Content and Marketing Collaboration for the Win
Session Speaker at AMPLIFY 2022: AM&P's Content & Marketing Summit on June 23, 2022


Session Description: Collaborating with creative partners is one powerful way for associations and brands to achieve greater success and visibility for their initiatives—while providing value to their members. Hear how a recently successful digital and print campaign centering on precision medicine enabled one healthcare association to position itself as a trusted resource for its audience, increase engagement with its diverse content portfolio, and differentiate itself in a growing marketplace.
Co-presented with Sarah Gaydos, Art Director, GRAPHEK.


Content Marketing in a Crisis
Session Speaker at the 2021 ASAE Membership, Marketing, & Communications Conference on June 3, 2021


Session Description: Hear how one healthcare association adopted an agile mindset to rapidly respond to the needs of its members working on the frontlines of the coronavirus pandemic. Marketing, Editorial, and Education quickly pivoted operations to develop a targeted COVID-19 educational initiative and content marketing strategy. They implemented abbreviated workflows, tapped into the expertise of their membership, and developed a branded experience in only two weeks—resulting in high-priority, high-value, member-centric work.

[Abstract e23017] National Organization Addresses Multidisciplinary Oncology Team Burnout and Resiliency Through Multifaceted Presidential Theme Education Initiative
ePoster at the June 2022 American Society of Clinical Oncology Annual Meeting


The 2021-2022 ACCC President’s Theme centered on strengthening a work culture that supports professional well-being and workforce resilience. To support this work and help ensure sustainable high-quality cancer care delivery, ACCC —an education and advocacy organization for the multidisciplinary oncology care team—designed a multifaceted professional development initiative. Educational interventions were designed to address team member burnout and building resilience, critical issues facing members of today’s oncology workforce. Read Meeting Abstract on JCO.











[POSTER] Community Cancer Care Delivery Amid COVID-19

In response to member needs, ACCC launched a COVID-19 Resource Center in March 2020 to offer education and tools to community practitioners working directly on the frontlines. Supported by educational grants, ACCC expanded its COVID-19 resources with a focus on tools needed to navigate initial pandemic preparedness, facilitate recovery planning, and to prepare for the expected surge in patient demand as communities re-open.












The Role of Cardiovascular Risk Factor Screening in Stimulating Medicare Preventive Services Use
Poster Presented at the October 2011 American Public Health Association Annual Meeting


Designed a poster to co-present with Dr. Edward Roccella, former Coordinator of the NIH National High Blood Pressure Education Program. A low-income population was surveyed to investigate barriers to receiving healthcare. Free CVD disease screenings were provided to determine whether this would increase the use of Medicare preventive services. 











 

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EDUCATION & PROFESSIONAL DEVELOPMENT

RUTGERS COLLEGE
New Brunswick, New Jersey

CULINARY INSTITUTE OF AMERICA
Hyde Park, New York

AMERICAN MARKETING ASSOCIATION
Virtual (In-progress)

Bachelor's Degree, Sociology (major); Human Ecology (minor)​​

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My studies at Rutgers College were exciting and illuminating, where I learned how to think critically about human social life, ask important research questions, analyze data, and formulate and present my research findings. The ability to think, evaluate, and communicate clearly, creatively, and effectively has served me well throughout my professional career.

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My minor in Human Ecology from the Rutgers School of Environmental and Biological Sciences addressed the human dimensions of environmental problems. Multidisciplinary faculty in the natural and social sciences studied the effects of human activities on the environment and the impact of environmental changes on individuals and communities.

Associates Degree, Baking & Pastry Arts​​

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Baking and pastry arts is a special combination of creativity and attention to detail. At the CIA, I gained a hands-on experiential foundation in the baking and pastry arts. I honed my business skills through studies in management, communications, and finance, and earned a 98% in Wine and Beverage Studies, the most academically challenging class in the curriculum. Graduated with honors in the top of my class.

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PCM® Designation, Marketing Management

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A Professional Certified Marketer (PCM®) Marketing Management designation covers a broad spectrum of marketing topics, including Marketing Strategy, Marketing Research and Data Analytics, Pricing Strategy, Customer Behavior and Segmentation, and Product and Services Positioning.

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